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Wedgewood Hotel
The Wedgewood is a Relais & Chateaux Luxury Hotel The Wedgewood Hotel
relais and chateaux

 

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The Wedgewood Hotel & Spa > Our Privacy Policy

Your Privacy at the Wedgewood Hotel & Spa

 

We, at the Wedgewood Hotel and Spa are commited to respecting our Guests's and web site users privacy. We want you to know what information we obtain about you through any channels, including our website, and what we then do with that information. By submitting personal information to us, you consent to our collection and use of such information as described in this privacy policy.

Information is collected from you to make it easier and more rewarding for you to use our services. By knowing customer preferences, we can tailor our services and special offerings to provide superior levels of convenience. Depending on the service you are accessing, you could be asked at various times to provide information such as your name, email address and information about what you like and do not like. On other occasions when we offer items for purchase online, we may request your credit card number, a credit card authorisation form and identification that will allow us to debit your credit card, and mailing address to insure proper delivery.

What information do we collect?
In order to provide users and consumers with a range of services, we may need to collect personal information from you. Depending on which service you are accessing, you could be asked to provide information such as name, telephone number, postal address, email address, information about what you like and do not like, and credit card details.

How information is used
The information you provide to us is primarily used to enable you to make your reservation and for administration in relation to your stay with us. We may also use your details for future marketing activities and to understand your preferences and history for our research purposes, to improve the design of our website, or to protect our rights or perform our obligations.

We may also from time to time use the details that you provide to relay information (by mail, fax, email, telephone, etc.) to you about the Wedgewood Hotel and Spa, and services that we think will be of interest to you. You will receive such information only if you have not indicated that you object to receiving such information.

Accepting and declining offers
When asking you for your details, we will give you the opportunity to opt out of the use of your data. If at any time you decide that you no longer wish to receive email offers or other information from us or any of our other group companies, please email our sales department at sales@wedgewoodhotel.com to unsubscribe.

Where does the information go?
We will endeavour to protect your personal information held at the Wedgewood Hotel and Spa. If you do not want to receive e-mail offers from the Wedgewood Hotel and Spa, you will be able to unsubscribe on the emails we send you.

Information distribution
Although unlikely, we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested as part of a legal proceeding, we may provide this information only upon receipt of appropriate documentation.

What kind of security procedures are in place to protect the loss, misuse, or alteration of information under the company's control?
We take all reasonable precautions to protect your personal details. In addition, we have strict security procedures in place to protect our customer information and details, and we only allow access to it under strict guidelines as to what use may be made of such details.

Your acceptance of these terms
By responding to this email and/or visiting our website, you agree to our Privacy Policy. We may also change the Policy from time to time and post the changed wording on this page of our website. If we post changes and you continue to use the web site, you will be deemed to have agreed to the changes.

Checking that the information is accurate
You may contact us at any time to check the accuracy of any details that we hold relating to you, or to request that we update or correct the information, by sending your request to sales@wedgewoodhotel.com.